Firstly, keep your statements short and clear and do not talk for longer than a couple of sentences before allowing the other person to feed back what they have heard to ensure it is understood correctly.In order to KISS with communication there are a couple of simple rules to keep in mind: The KISS principle then took favor among education and communication professionals developing teaching and training methods and more recently among psychologists in managing conflict and difficult comversations. The KISS model was originally used by the US Navy in the 1960’s for designing Military Equipment in a way that anyone could understand how to use it and how to fix it. On the contrary, it is usually associated with intelligent systems that may be misconstrued as stupid because of their simplistic design. The KISS principle is a design rule that states that systems perform best when they have simple designs rather than complex ones. KISS stands for Keep It Simple Stupid (as opposed to the world-famous 80’s rock band of the same name). Looking back on my communication failures I regularly broke a famous rule called ‘K.I.S.S’. Not all of these conversations have ended well – my kids have got upset, staff have become angry and my wife has become frustrated. Koichi Kawanaĭifficult Conversations… Have you had to have one lately? I have had more than my fair share – at home trying to parent my pre-teen kids at work having to give performance feedback to staff with my wife having to make decisions and give input late at night. "Simplicity means the achievement of maximum effect with minimum means." Dr. Life is simple, and the simple thing is the right thing.” Oscar Wilde
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